Sales, sales, sales! As small business owners – you love getting sales! The only question you have is…how do I make more and more sales? 4 free and simple tips to increase sales in your retail business.
Finally, we're happy to introduce PrognoStore to Small Business owners. We've spent the last 16 months building a product that combines Point-of-Sale, Inventory and Analytics. For Small Business owners, this is all you need to run your store.
You’ve completed a physical count of all your stock and have discovered some discrepancies. What to do? We’ve compiled this handy list of common causes, as well as a discrepancy resolution checklist for you!
Stocktake time can be a real hassle, especially if you don’t already own equipment to make it easier. Could a stocktaking service be the answer for you? We’ll run through the benefits of outsourcing your stocktake, including what you should look for in a stocktaking services company.
Just a few simple tools could see you through your best stocktake yet! Find out what you need for your next inventory count by checking out our handy list of essential items for any stocktake, large or small.
Meetings and Personalities: This mixture is the lifeblood of a startup. This is how ideas, products and features are shaped, jettison, re-imagined or brought to life...but they need to be handled carefully. See the personality types to watch out for.
Do you really need to worry about stocktaking? Our answer is a resounding ‘YES’. Check out this article to find out why stocktaking is so important and for all the reasons you should implement regular stocktake practices within your business.
Ever wonder how companies like Amazon and Apple got so big? A lot of it comes down to their superior customer service. The best part is that we can learn from them for free! Check out this article for some of the tactics used by the most successful retailers in business.
Welcome to the ‘getting started’ guide for all business owners looking to create and implement customer service standards. The four-step process to achieving your customer service goals is here - read on!
Is there really a need to invest in customer service training? While it might be a large upfront cost, it could end up increasing your profits significantly. We’ll tell you why you need it to maximise sales and win more customers.
You’re getting on with your day and suddenly have an angry customer to deal with - what do you do? Definitely don’t panic! We have all the tips here for listening to and solving your customer’s problem. Follow these and you could even turn them into a fan.
Need to pick up your customer service game? We’ve got 13 ways you can instantly improve your customer service! Whether this is for you or your employees, we think you’ll get some information you can actually implement right here in this article.
Sometimes a friendly in store attitude just isn’t enough. We’ll cover eight customer service tactics that will actually help retain customers and increase profits and repeat transactions. Check out this article for all the details!
Looking for the ultimate in free digital marketing tools that will help you run your own campaigns with ease? We’ve put together a list of awesome programs into one handy article. The best bit is that all of these are completely free!
Ever wanted your website to get found on Google? Getting started with search engine optimisation (SEO) is the way to do it! Check out this article for some DIY SEO tips that will help you get the SEO ball rolling.