Choosing The Best POS For Your Retail Business
Don’t you just dislike the idea of having to use or cope with outdated technologies or systems as a retailer in your business? Dealing with old cash registers that sometimes isn’t even capable of performing modern tasks like accepting mobile payments can be quite frustrating. That’s why you should have a POS system to handle everything your customers can throw at it and in the long run help with improving your business.
Choosing the right software would give your business a new level of control over operations, it would increase efficiency and sales growth. Meanwhile, choosing the wrong one would simply just cost you money, time and can be frustrating.
In this article, we’ll be taking you through the various steps on how to choose a POS for your retail business; not just any kind of POS but the best for you business.
You need to define and understand your needs: The mistake some retailers commonly make is to buy software that isn’t meant for their business or market niche and this is mainly because of the different features present in loads of software in the industry. Some POS systems may be loaded with features and still be compatible with your business and others won’t just work for your business. For instance, if you own a jewelry store, your needs are a lot more different from the needs of an individual that has a car shop/sells cars. So important features like your checkout process, inventory, and customer relationship management would help determine your choice of software.
You should set a budget: How else do you intend to buy something reasonably if you don’t have or at least set a budget? That’s ridiculous in my opinion. It is therefore vital to have an idea of the cost of the software. Is it simple, straightforward and transparent? You don’t want to get a software that wouldn’t state clearly and plainly how much it would cost. I mean you and your business definitely deserve better than a system that would vex you with hidden fees and confusing costs. We all know it’s not fun having to spend large amounts of money in general, but look at this as a big investment in your business’s future, which it is. So when choosing the best software make sure you take into consideration the hardware and software pricing. For example, PrognoStore’s pricing for the Bronze plan costs N7,900 per month when billed monthly and N6,000 when billed annually, you can check the other pricing plans here.
Do your research: It’s commonly said that Google is your friend, so as a retailer searching to find the best POS system for your business, you can always google it and that would eventually take you to the social media pages of various software. You should check thoroughly for reviews and industry feedback and even learn from the experiences of other similar retailers. You could also check tutorials on YouTube to give you a walkthrough of the features of the various software. Although when going through Youtube, be very careful with the source of videos - watch to learn what the POS does and how to perform some tasks on it, like selling and adding new inventory.
Ensure you take a free trial or demo of the software: In this stage, it is important to be very attentive, pay attention to details like the speed, functionality, and user-friendliness of each software. Is it easy to use? Can it be used anywhere? Does it integrate with other systems and payment processes and also connect to the cloud? Ask as many questions as you can. Jot down the pros and cons and certain features you would like them to have.
Find out if the customer service is available always: It is necessary that you have the ability to reach out to your POS support staff anytime. Business doesn’t stop on weekends or in the evening. Your POS provider should be able to support you 24/7. Make sure you can get your questions answered when you need to. Or if you have a problem, the support team should be able to resolve it as quickly as possible.
Make your final decision: This is the final step to choosing the best software that caters for your business needs. Once the research, free trials, and demos are over, it is time to make your final decision. This decision should be based on all the basics we have covered which include; ease of use, pricing, integration with other payment processes and connects to the cloud, high-quality customer service and also needs like; Inventory management, returns and customer management.
All these should be highly considered when choosing a POS for your business. So if you are in the process of getting a POS for your business, we hope this article has provided enough guidance on how to choose the best software for your business!
You should let us know in the comment section once you get a good POS and feel free to leave a suggestion or question if you have any.